Every hour you've put into Dota 2 is legally the property of Valve and may or may not be used against you in the future for the purpose of selling hats. How do I request a refund? So my question is; is it at all possible to get a refund on a game that was purchased well before the refund policy was even put into place? Extraordinary cases are considered on a case-by-case basis. Once you have added the information, hit the submit request button to complete the process. Suck it up and deal with it. When you buy a new game on Steam, be sure to try it out within the first fourteen days so you can decide whether you want to keep it or not. How long does it take for the money to show up after a refund has been approved? Edit 3: here is his account Edit 4: My email was also compromised, as he changed it and I never received an email about it. Discussing or giving steps on how to abuse or take advantage of a bug is not allowed.
Yes, so long as the cumulative playtime on all games within the bundle is less than two hours. Edit 2: That is what the person bought, don't worry bout the other pic, I have 2 monitors. Steam may refund an entire order if you file a ticket on their tech support site. It could be a one time request per product. According to Valve, any refund made within 14 days of purchase for a game with less than two hours of playtime will be automatically approved.
It might not even have been my fault. Valve will honor refund requests made within 14 days of purchase, provided the titles in question have been played for less than two hours. Information about the purchase, price, date and name of the product are displayed then along with the refund method. If I were to purchase 5 games and 1 turns about to be a scam, is that abuse? I was just wondering if they could, I have already filled a steam support and gotten my account back. Some people have been known to mine games for rewards and achievements and then demand a refund, so Steam is suspicious of users who request refunds frequently. I only detail all this for the future.
Secondly, I've already answered this. Valve did not respond to a request for comment for this story. You can submit any number of refund requests for eligible purchases. Do you enjoy my video content and want to help support me? Ars may earn compensation on sales from links on this site. Within 24 hours so that's good. Select the game you want to refund.
Instead, a game must accrue a certain number of owners and players before its cards will start dropping. That doesn't seem like a wild instance at all. Therefore, you expressly waive your right to withdraw from this purchase. They just brute forced there way threw I haven't clicked links or downloads or anything. It will also allow the service to monitor problem games if refund queries spike around certain titles.
I retract my previous post and politely back out of this thread. Test disconnection scenarios or server crashes during purchases. I'm fairly certain all major retailers only give store credit for gift-card related returns. Please click on the drop-down menu icon to select the Steam Wallet or the original payment method. Yes, although you may have to pay the cheaper price out-of-pocket since refunds can take up to seven days to process. I managed to undo a preorder of a game that went on sale the day after I preordered it.
This isn't money-laundering in any facet. What such an option is for is for unforeseen circumstances or circumstances beyond your control - this is standard in contracts so as not to show prejudice. While there is no official number on how many games you can refund before receiving the warning, it seems to trigger after issuing around five refunds within six months. Discussion of piracy is not allowed on. Steam has often been criticized for the fact that the buyer has little recourse if a game they purchased either doesn't work or turns out to be terrible. Valve will, upon request via help. All refund requests are handled through.
You were restored your account privileges and during the time that the account was not under your control, the hacker used your money for their own leisure. This should be equal to the sum of just the games you selected to refund. Email States allow 7 days for refund to appear in Steam wallet. Approved refunds can take up to 7 days to appear in your account — however, refunds to international payment methods may take longer. Can I get a refund and repurchase it at the sale price? Refunds are awarded within a week of approval to the account's Steam Wallet or through the original payment method depending on whether that is supported or not. Of course, you can always attempt to contact customer service and ask for a refund, no matter which store you purchased something from. If you issue multiple refund requests within a short period of time, Valve will send you a warning along with your refund ticket stating that the refund system is not to be used as a way of demoing games.
This only applies within the first thirty days after you purchase the game. For example, if you bought a game, played 1 hour of it, but couldn't ask for the refund until 4 weeks after because you were rushed into hospital, then if you can prove this, there's no good reason why they wouldn't consider it. Yes, but the refund request will need to be initiated by the gift recipient. This policy has just changed. How does the financial side of refunds work for Valve and the developer? How did any of the time period over that specified be affected by something you could not help and couldn't ask sooner? Their terms are quite clear, at least you know for the future. If the refund is well outside the 14-day limit, however, it will be rejected.