Allow the device enough time to complete the process. You have just performed the hard reset operation. Please note that when you perform a Microsoft Surface Factory reset, all of your personal files will be deleted. I think only the Pro 2 was out at the time. These help files apply to Surface and Surface 2 only. If you get the prompt Restart anyway, choose Restart anyway. Step 2: Tap click on Recovery.
Hopefully I can put the money to getting a Surface Pro…. This option is only available for those who upgraded their devices from a previous version of Windows. Lovegoat wrote: Good article — Im in this process now. Performing a Refresh resets your Windows files. I wanted a tablet with a bigger screen, so it was either the 12. Sometimes updates depend on other updates so you may have to perform multiple updates before your Microsoft Surface is up to date. Step 2: Wait for the Surface to fully restart.
For an old one, you need to format it before using in here. Step 7: If prompted for a recovery key, select Skip this drive at the bottom of the screen. After restarting the device you need to go through the setup wizard. As last resort you can restore the factory image from the recovery partition. Also, while choosing any of the above method to perform the hard reset on your Microsoft Surface Pro 3, keep the following things in mind. I did all the research for you, it works perfectly! You can have my old surface btw. Once you find the surface Logo is appearing on the screen, release the volume-up key.
Microsoft should either address the problem or send you a replacement. Press Restart Your surface should boot to a light blue screen with some options on it. Step 7: Select Keep my files or Remove everything. For more information, a copy of your saved data or a request to delete any data under this address, please send a short notice to michael simons. Windows 8 Step 1: Make sure that Surface is turned off and connected to the power supply. So, when you tab stops working often, you better perform a hard reset on it, and here below are some methods of it. From the Windows login screen, click the Power icon in the lower right, hold down the Shift key on your keyboard and click the Restart option.
Method 1: Factory reset surface within Windows Windows 8 Step 1: Swipe in from the right edge of the screen to displays the Charms menu, tap Settings. Choose the best one for your situation. Now select the target user from the user list. But there are many important data on it that you do not want to lose. If left unchecked, Windows itself could fail to boot, making a factory reset necessary.
Step 2: Hold down the Shift key. This would mean that your account information has been corrupted or otherwise compromised. It was not a factory reset. There are two methods to on the Microsoft Surface, each tailored to a different situation depending on the errors you experience; this article will explain both these ways to restore your Surface to its factory settings and re-install windows. And need to clean up my current Surface Pro for resale and hopefully get another new Surface user hooked! As soon as the Surface logo appears, release the Volume-Down button.
If you can not get login to your device for whatever reason and need to factory reset the unit these links will help you. Step 10: Choose Just remove my files or Fully clean the drive. This deletes all of your files, personal settings, and installed apps. Luckily, for Windows devices like the , restoring factory settings can be easy. Windows 10 Step 1-6 is the same as Windows 8. This option is only available for those who upgraded their devices from a previous version of Windows.
When the Surface logo appears, release the Volume down button. Note: Before jumping straight to the system reset option, be sure to troubleshoot your device and see if your issues. Step 5: Enter your administrator account password, and tap on Continue. However, if you can't remember the account password, then you still can and use the new password for login. Microsoft is one of the biggest names in the market in terms of technology. Step 8: If prompted for a product key, tap on Skip, and follow the instructions to or other media. Do so at your own risk.