After you select your device, the page prompts you to enter your zip code. Select your preferred store or let the app find the nearest one to you. We partner with third party advertisers, who may use tracking technologies to collect information about your activity on sites and applications across devices, both on our sites and across the Internet. The Genius Bar site has information for help via chat, phone, or email for software-based issues, as well as reservation assistance if you have hardware issues. After you select your location, you can choose the time for your appointment. You can make a at any time. I mean I've owned iPhones for 6 years and fair play I've never had a problem or had to make an appointment at a store but this is just a nightmare.
But since Apple Stores are always so busy, you should make an appointment in advance if you want to get help. You can even fix date and time and reserve your spot. So, let us have a look on the method which is just below and described in simple steps. In addition to news, opinion and information, Apple World Today provides resources for deals, software updates and more. Start out by visiting the site. You can tap on How can we help you? Many repairs cost almost as much as a replacement.
Choose from options including iPod, Mac, iPhone, iPad, and Apple Watch. I've read the loan agreement, it seems that if I don't return the loan phone and collect mine in time then they will take ownership of my phone and I will take ownership of the loan one. You'll then need to select the store you'd like to view within the app. Chance your luck and turn up asking for help. This could allow Geniuses to look past purchases and communicate with the user much easier now as well.
You can use these options or, if you really prefer an in-person appointment, just select The topic is not listed in step 2 above. If I click on location it lists the nearest store with available slots, and that's 50miles away, no thanks unless you pay me the petrol money to get there and back! This icon looks like a shopping bag with the Apple logo in the middle. For most people, this is the same login you use to purchase things from iTunes and in the App Store. Choose a convenient time and date. The Genius team interview dozens of customers each day, sometimes hundreds. She says about 30seconds I'm just going to swap the phone.
It also makes paying for replacements and services much quicker. Together, they cited information from. However, they only have access to the same resources as you can access by booking online. Include the device and reason for the appointment and select a convenient date and time. On the Genius Bar screen you can select the device having issues and select a time to set your appointment. Now two days ago I read about the apple plan to fix them all.
In regards to the iPhone, I usually get AppleCare+ which allows for free overnight replacements through Apple Support online or telephone. Then, the reservation is deleted. An additional reason for this change, we understand, is to give the control of a Genius Bar appointment to a user directly, who must know their credentials and enter them before being able to confirm a payment. Then you can make an appointment at Genius bar or Apple Store to fix the solution officially. Back up, back up, back up! Select your local Apple Store from the Genius Bar Reservations drop-down.
The wikiHow Tech Team also followed the article's instructions and validated that they work. Depending on the problem Apple may need to take your device away for further investigation, or instead swap it for a brand new device. In most cases, the Genius Bar will call you up within minutes of your appointed time. Why do we have to sit on a computer hitting refresh! Most services at the Genius Bar are carried out for free. Alternatively, you can check in using the Apple Store app, but being met face-to-face is always more reassuring. Make your selection based on your availability.
I will tell you two ways on how to make a genius bar appointment. Instead, it suggests a phone call or online chat with Apple support. All postings and use of the content on this site are subject to the. I sat down next to someone and they did them 2 at a time. The sites may be listed according to next availability or total distance.
On many occasions when I make a call, the other person can't hear me. Update: As commenter Lukas Thomas points out below, this would also theoretically prevent scalping issues like the ones that were reported sporadically in China. Arrive a few minutes early and check in with the concierge. Booking a Genius Bar appointment The easiest way to book a Genius Bar appointment is via the Apple Store website. When you select your date and time, you will be redirected to a summary page. And I chucked my serial number in the computer and it said I was eligible for the repair. I had a 6 Plus before this and never had a problem with it.
If you purchase , that extends it for another two years. I have their number logged into my phone and would not be without them. Finally, you will be presented with a list of available appointment times for the next several days. No, you can get one sometimes when you walk into the store, with your chances decreasing as it gets later in the day. For some topics, the Apple site doesn't offer a Genius Bar appointment as an option. The Genius Bar is incredibly popular. Upon arrival at the Apple Store, walk to the Genius Bar and check-in for your appointment.